Privacy policy
Last updated: April 2, 2026
Veli-brand.com operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Veli-brand.com is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection and processing of personal data.
For more information, please review our Terms of Service and Refund Policy.
Personal Information We Collect
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you.
We may collect:
- Contact details (name, address, phone number, email)
- Payment and financial information
- Account credentials and preferences
- Order and transaction history
- Customer support communications
- Device and browser data (IP address, identifiers)
- Website usage behavior
Sources of Information
We collect information:
- Directly from you (orders, account creation, support)
- Automatically (cookies, browsing data)
- From service providers (payments, logistics)
- From partners or third parties
How We Use Your Information
We use your personal data to:
1. Provide and Improve Services
Process orders, payments, shipping, returns, and personalize your experience.
2. Marketing & Advertising
Send promotional messages and show relevant ads.
3. Security & Fraud Prevention
Protect accounts and detect suspicious activity.
4. Customer Support
Respond to inquiries and maintain communication.
5. Legal Compliance
Comply with laws and enforce policies.
How We Share Information
We may share data with:
- Shopify and service providers (payments, hosting, logistics)
- Marketing and advertising partners
- Legal authorities when required
- Affiliates and business partners
To learn more about Shopify privacy practices:
https://privacy.shopify.com/en
Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
Children’s Data
Our services are not intended for children.
We do not knowingly collect personal data from minors.
If such data is identified, it will be deleted.
Security and Data Retention
We use reasonable safeguards but cannot guarantee absolute security.
We retain data only as long as necessary for:
- Providing services
- Legal compliance
- Dispute resolution
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Correct inaccurate data
- Request data transfer
- Opt out of marketing or targeted advertising
To exercise your rights, contact us:
Marketing Preferences
You can unsubscribe from marketing emails at any time.
We may still send transactional emails (orders, account updates).
Complaints
If you have concerns about how your data is handled, please contact us.
You may also contact your local data protection authority.
International Transfers
Your data may be processed outside your country.
We use legal safeguards such as Standard Contractual Clauses where required.
Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
Contact
If you have any questions about this Privacy Policy:
Email: info@veli-brand.com
Address: Alexandraskyi avenue, Kharkiv, 61115, Ukraine